Terms & Conditions

These terms govern the travel services provided by Elitech Travels Private Limited. By making a booking you accept them on behalf of everyone travelling on that booking.

Bookings and confirmation

A booking is confirmed only when we have received the stated booking amount and issued a written confirmation. Quotations are valid for the period stated on them and are subject to availability at the time of confirmation.

Prices

Published prices are per person on twin-sharing unless stated otherwise, and are based on the hotel category and services listed. Prices may change before confirmation due to currency movement, changes in government taxes or fuel surcharges, or supplier rate revisions. Once your booking is confirmed and the booking amount received, the price is held except where a government levy changes.

What is included

Only the services listed under "Inclusions" on your confirmed itinerary are included. Anything listed under "Exclusions", and anything not mentioned at all, is payable by you.

Passports, visas and health

You are responsible for holding a valid passport with sufficient remaining validity, obtaining the correct visas, and meeting any health or vaccination requirements. We assist with visa documentation where you ask us to, but the grant of a visa is entirely at the discretion of the relevant authority. A visa refusal does not exempt you from the cancellation charges set out below.

Changes by us

Occasionally a hotel, route or sightseeing item must change for reasons outside our control. Where that happens we substitute a comparable alternative and tell you as soon as we know. Where a significant change materially reduces what you have paid for, we refund the difference.

Changes by you

Amendment requests are subject to availability and to any charges levied by the underlying suppliers. We pass those charges on at cost and add no amendment fee of our own for the first change.

Force majeure

We are not liable for failure to perform where it results from events beyond our reasonable control, including weather, natural disaster, civil unrest, strike, epidemic, government action, airport or airspace closure. In such cases we recover whatever we can from suppliers and pass it on to you.

Conduct

On escorted departures, the tour manager may require a traveller whose conduct endangers or seriously distresses others to leave the tour. No refund is payable in that event.

Liability

We act as an agent for airlines, hotels, transport operators and other suppliers. We select them with care but are not liable for their acts or omissions, nor for loss, injury or delay arising from them. Our liability is limited to the value of the services we have contracted to provide.

Complaints

Please raise any problem with your tour manager or our contact number while you are travelling, so we have a chance to fix it. Complaints raised after return that were not reported at the time are considerably harder to resolve with suppliers.

Governing law

These terms are governed by the laws of India, and the courts at New Delhi have exclusive jurisdiction over any dispute.